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Citizens Bank Website

Report a Lost or Stolen Debit Card

In the event you need to report a lost or stolen Shazam debit card: Please call Citizens Bank at 1-866-413-8155. If it is after our normal business hours, please call Shazam directly at 1-800-383-8000.

You can also turn your card off by logging in to online banking or the mobile app using Card Controls.